These Terms and Conditions govern the use of this website and the booking of tours and activities offered by Brightpath Travel (“we,” “us,” “our”). By accessing our website, making an enquiry, or booking a trip, you (“guest,” “client,” “you”) agree to be bound by these Terms.
1. Bookings & Enquiries
All bookings are subject to availability.
An enquiry does not constitute a confirmed booking.
A booking is only confirmed once Brightpath Travel has issued written confirmation and received the required deposit (see Section 6).
2. Pricing
All prices are quoted in USD unless otherwise stated.
Prices may vary based on group size, season, and availability at time of booking.
Final pricing is confirmed at the time of booking confirmation, not at initial enquiry.
3. Travel Documents, Visas & Health
Guests are solely responsible for ensuring they hold valid passports, visas, and any required travel documents for all countries visited on their itinerary.
Guests are responsible for complying with all health requirements, including any recommended or required vaccinations, and for consulting a travel health professional before departure.
Brightpath Travel is not responsible for denied entry, missed activities, or additional costs resulting from a guest’s failure to hold correct documentation.
4. Physical Requirements & Suitability
Some activities (including walking safaris) involve genuine physical exertion and are rated accordingly on each trip page.
Guests are responsible for assessing their own fitness and health suitability for a given activity, and for disclosing any relevant medical conditions at the time of booking.
5. Third-Party Suppliers
Many elements of a Brightpath Travel itinerary ā including but not limited to accommodation, charter flights, border transfers, and activities conducted at partner lodges or by partner guides ā are provided by independent third-party suppliers.
Brightpath Travel takes reasonable care in selecting reputable suppliers, but each supplier operates under their own terms, conditions, and safety protocols, which are outside Brightpath Travel’s direct control.
6. Payments & Deposit
A deposit of approximately 25% of the total trip cost is generally required to confirm a booking.
This percentage can vary by trip and supplier ā some accommodations, charter operators, or activity providers may require a different deposit amount or full pre-payment. Where this applies, the guest will be informed of the specific deposit requirement for their itinerary at the time of booking confirmation.
The remaining balance of 75% is due at least 30 days before the travel date.
Accepted payment methods and full payment terms will be communicated at the time of booking confirmation.
7. Cancellations & Refunds
Client Cancellations
Cancellations must be submitted in writing via email.
Cancellation terms are discussed and confirmed on a case-by-case basis depending on the specific trip booked, as some itineraries are tied to independent suppliers (lodges, charter operators, camps) with their own separate cancellation policies.
Some activities, permits, charter flights, or third-party services may be non-refundable regardless of cancellation timing, as determined by the relevant supplier’s own policy.
Operator Cancellations
In rare cases, Brightpath Travel may need to cancel or amend a tour due to weather, safety, political instability, or operational reasons beyond our reasonable control.
Where this occurs, Brightpath Travel will offer an alternative itinerary, rescheduling, or a refund of amounts paid for the cancelled portion, at the guest’s choice where reasonably possible.
Refunds
Approved refunds will be processed within a reasonable timeframe.
Bank charges, payment processor fees, and any non-refundable third-party costs will be deducted from the refunded amount where applicable.
8. Mandatory Travel Insurance
Comprehensive travel insurance is a mandatory condition of booking any Brightpath Travel itinerary.
At minimum, guests must hold coverage for: medical treatment and emergency evacuation, trip cancellation/interruption, personal accident/injury, and loss, theft, or damage of personal belongings.
Brightpath Travel is not responsible for costs arising from a guest’s failure to hold adequate travel insurance.
9. Liability & Assumption of Risk
Guests acknowledge that safari and adventure travel ā including activities involving wildlife, remote locations, light aircraft, and river-based excursions ā carries inherent risks that cannot be entirely eliminated, even where all reasonable safety precautions are taken.
By booking with Brightpath Travel, guests voluntarily accept these inherent risks.
Brightpath Travel’s liability is limited to loss or injury directly caused by our own proven negligence, or that of our direct employees or personally-guided activities.
Brightpath Travel is not liable for the acts, omissions, or negligence of independent third-party suppliers (including but not limited to lodges, charter flight operators, and partner guides), provided reasonable care was taken in their selection.
Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under applicable law.
Guests are strongly encouraged to review the specific scope of their travel insurance coverage in light of this section before travel.
Brightpath Travel periodically reviews and updates these Terms. Last updated: 25/08/26 ā Brightpath Travel, Livingstone, Zambia